Paid product support
Email support
For templates you bought — free releases are supported on GitHub. Have your licence key or purchase code ready: it is required with every request.
Email supportFind your way in
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Read the docs
Installation, options, and the design system behind each template.
Documentation -
Quick answers
The questions that come up most often, answered once.
FAQ -
Something broken?
Bug reports go to the channel for your product, below.
Report a bug -
Pre-sale question
Licensing, browser support, whether a template fits your project.
Ask us
What support covers
| What support covers | Paid (active licence) | Free products |
|---|---|---|
| Bug fixes in the template itself | Yes — prioritised | Best effort, via GitHub Issues |
| Help using documented features and options | Yes | Docs and README only |
| Guidance with included assets (fonts, demo setup) | Yes | Not included |
| Access to updates | Lifetime, per licence | Public releases on GitHub |
| Customisation or new features on request | Not included | Not included |
| Third-party services (hosting, form providers, CMS) | Docs guides only | Not included |
| General web development teaching | Not included | Not included |
| Guaranteed response time | 2 business days | No SLA — genuinely best effort |
Before you write
The more of these you include, the faster your fix — each one saves a round trip.
- Product and version The footer of your documentation copy has both.
- Browser and operating system
- A URL, or a reduced test case Somewhere we can see it happening.
- Steps to reproduce
- A screenshot, or the console error
Where to write
Running the latest version? Your issue may already be fixed — check the changelog.
Free products
GitHub Issues
Each free release has its own repository on GitHub — open an issue there. Keeping issues public means answers help the next person too.
GitHubPaid support replies within 2 business days, usually faster. (Mon–Fri, EET)
We don't offer custom work, so our time goes into updates and new products. Developers can build on the products using the documentation.